Responsible Gaming at DublinBet

Our Commitment to Safer Play

We at DublinBet see responsible gaming as an ongoing conversation, not a one-time checkbox during registration. Our goal is simple: we want you to enjoy our games while always feeling in control of your time and your budget. Whether you're playing a quick round of blackjack or chasing a jackpot on one of our slots, we want the experience to remain positive, relaxed and firmly within your own limits.

Our Dublin Bet team monitors account activity for patterns that could suggest a player is struggling - long sessions, rapid deposits, or chasing losses. When we notice these signs, we reach out. We'd rather have an honest conversation early than watch a situation get worse.

Age Restrictions and Account Verification

We only accept players who are 18 years of age or older, and for residents of Estonia, the minimum age is 21. If we discover that an account belongs to an Estonian player under the age of 21, we close it automatically, no exceptions. This isn't about bureaucracy - it's about making sure gambling remains an adult activity, and we hold ourselves to that standard strictly.

To confirm your identity and age, we run verification through Shufti Pro, and we may request identification documents at any point, particularly before processing withdrawals. We know this can feel like an extra step, but it protects both you and us, and it's a core part of how we keep our platform safe. This verification process begins as soon as you complete your sign up, so we recommend having your documents ready.

Tools to Help You Stay in Control

We at DublinBet give you direct access to a set of account controls designed to help you manage your gaming habits on your own terms. These tools are available whenever you need them, and our support team is always ready to help you set them up.

• Deposit limits - set daily, weekly or monthly caps on how much you can add to your account, giving you a clear ceiling on your spending.
• Loss limits - define the maximum amount you're willing to lose over a chosen period, so your budget stays predictable.
• Session reminders - receive alerts about how long you've been playing, helping you stay aware of your time on our platform.
• Time-out periods - take a short break from your account, ranging from a day up to several weeks, without closing it permanently.
• Self-exclusion - request a longer-term suspension of your account if you feel you need more distance from gambling entirely.

Join us at Dublin Bet and you'll find these settings easily accessible through your account, or you can simply contact our team and we'll set them up on your behalf. We never make this process complicated, because the whole point is to give you control, not hurdles.

Self-Exclusion and Cool-Off Options

Choose Dublin Bet knowing that if you ever decide gambling isn't for you right now, we make stepping away straightforward. Our self-exclusion option allows you to close your account for an extended period, and during that time we will not send you marketing communications or promotional offers, including any DublinBet bonus announcements. If you request self-exclusion, we honour it fully and will not reopen the account early, even if you ask us to.

For players who just need a shorter pause, our cool-off feature lets you step back for a few days or weeks. This is often a good first step if you simply feel you've been playing more than you'd like, without needing a permanent solution.

How do I activate a deposit limit or self-exclusion?

You can manage most of these settings directly from your account dashboard. If you don't see the option you're looking for, or you'd prefer to have someone walk you through it, reach out to our support team via live chat or email, and we'll take care of it right away.

Recognising the Signs of Problem Gambling

Our DublinBet platform is designed for enjoyment, but we know that for some people, gambling can become harder to manage. We encourage you to check in with yourself honestly and watch for signs such as:

• Spending more money or time than you originally planned
• Chasing losses with bigger bets, hoping to win back what you've lost
• Borrowing money or neglecting bills to keep playing
• Feeling anxious, irritable or preoccupied with gambling when you're not playing
• Hiding your gambling activity from family or friends
• Neglecting work, relationships or other responsibilities because of gambling

If any of this sounds familiar, we genuinely encourage you to use our limit-setting tools or speak to our team. We at DublinBet would much rather help you set boundaries now than see gambling become a source of stress later.

External Support Organisations

We at Dublin Bet believe that support shouldn't only come from us - independent organisations exist specifically to help people affected by problem gambling, and we encourage you to reach out to them if you need additional guidance:

• GamCare - free advice, information and support for anyone affected by gambling
• BeGambleAware - resources and tools to help you gamble more safely
• Gamblers Anonymous - peer support groups for people recovering from gambling addiction
• Gambling Therapy - free online support available in multiple languages

These organisations operate independently from us, which means you can speak with them confidentially and without any connection to your DublinBet account.

Our Support Team Is Here for You

Whenever you have questions about responsible gaming tools, or you simply want to talk something through, our Dublin Bet support team is available to help. We've made sure our staff are trained to discuss these topics with patience and without judgement.

• Live Chat: available 7 days a week, 08:30 to 01:00 CET
• Email: [email protected]
• FAQ: detailed answers available directly on our website

We reply to every message with care, and if you reach out about a responsible gaming concern, we prioritise getting back to you quickly.