DublinBet Terms and Conditions

Welcome to Dublin Bet. These Terms and Conditions govern your use of DublinBet casino, accessible at dublinbet.com, and form a binding agreement between you and Samaki Limited. By creating an account, completing a Dublin Bet login, or using any part of our platform, you confirm that you have read, understood and accepted these Terms in full. If you do not agree with any part of this document, you must not register or continue using our services.

Who We Are

DublinBet is owned and operated by Samaki Limited, a company incorporated under the laws of Anjouan with registration number 15685, registered at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. Effective 23 December 2024, the website and its services moved to Samaki Ltd, replacing the previous operator MTM. Player balances, personal information and transaction history carried over unchanged, and your relationship with us continues without interruption. Samaki Limited also acts as the payment company for certain transaction types and is the sole owner of the Dublin Bet trademark and logo. We hold a licence issued by the Gaming Board of Anjouan, The Autonomous Island of Anjouan, Union of Comoros, licence number ALSI-142406012-FI, issued on 2 June 2024.

Eligibility and Registration

You must be at least 18 years old to register with us, and at least 21 years old if you are a resident of Estonia. Any account opened by an Estonian player under the age of 21 is closed automatically. Only one account per person is permitted, and we do not offer a no-account casino option — registration is mandatory before you can complete a DublinBet casino login or play for real money. Once registered, you can access your account at any time through the DublinBet login page or through the DublinBet app on your mobile device.

We reserve the right to refuse registration or close an account where we suspect duplicate accounts, fraudulent activity or a breach of these Terms. An account not accessed for 18 months becomes inactive and is charged an administrative fee of 5.00 EUR per month until the real-money balance reaches zero.

Restricted Territories

We do not accept registrations from residents of a number of jurisdictions, including Afghanistan, Albania, Algeria, Angola, Argentina, Bangladesh, Belarus, Bosnia Herzegovina, Bulgaria, Cambodia, Chile, China, Ecuador, Germany, Greece, Papua New Guinea, Guyana, Hong Kong, Hungary, Indonesia, Iran, Iraq, Israel, Korea, Kuwait, Lao, Lithuania, Madagascar, Malaysia, Mauritius, Montenegro, Myanmar, Namibia, Nicaragua, Pakistan, Panama, Philippines, Poland, Russia, Singapore, Slovakia, Slovenia, Sudan, Sweden, Syria, Taiwan, Thailand, Turkey, Uganda, The Netherlands, The Netherland Antilles, The United Kingdom, United States of America, Uzbekistan, Vietnam, Yemen and Zimbabwe. Kazakhstan, FATF high-risk and grey-list countries, UNSC-sanctioned countries and countries where our activities are recognised as illegal are also prohibited destinations for casino Dublin Bet services.

Separate provider-level restrictions also apply. NetEnt titles are blacklisted in a further set of countries including Australia, Belgium, Canada, Denmark, Estonia, France, Italy, Mexico, Portugal, Romania, Spain, the United States and the United Kingdom, among others. We reserve the right to close accounts opened in breach of these territorial restrictions and to withhold any related winnings.

Deposits and Withdrawals

We support deposits in EUR, USD and GBP, with availability varying by payment method and market. For certain methods, payments received in a currency other than EUR are converted into USD or GBP at the prevailing rate, and any exchange-rate loss is borne by you. We accept credit cards (Visa, Mastercard), MiFinity, Cashlib, and a wide range of cryptocurrencies including Bitcoin, Bitcoin Cash, USDC, Solana, Ethereum, Litecoin, Dogecoin, Tron, Toncoin, Tether TRC20, Tether ERC20 and Cardano. All deposits are free and instant, with a minimum of 20 EUR on every method except Ethereum, where the minimum is 0.01 ETH; deposits below that threshold are considered lost and cannot be recovered.

Withdrawals can be requested via credit card, MiFinity, Cashlib, bank transfer or the same cryptocurrencies accepted for deposits. We reserve the right to pay back using the method previously used for the deposit. Withdrawals to a credit card are only possible where the card was issued by a Euro Zone bank, and withdrawals to debit cards are not possible. Withdrawal limits are set at 4,000 EUR per week and 16,000 EUR per calendar month, unless a larger amount has been agreed with us in advance. Where pending withdrawals exceed 4,000 EUR, we release funds in weekly increments of 4,000 EUR until the balance is settled. VIP status raises these limits, and Diamond VIP players enjoy withdrawals approved on request.

We process withdrawal requests within 24 hours during payment service operating hours, though delivery time afterwards depends on the method chosen. Additional verification applies to any payout over the equivalent of 1,000 EUR, and we run identity checks through Shufti Pro. The full deposit must be wagered at least once before a withdrawal request is submitted, otherwise the request will be cancelled. Withdrawal notices must be submitted through the website; we do not accept requests made by telephone or e-mail.

Bonuses and Promotions

At Dublin Bet, we offer a welcome bonus that depends on your country of registration, as shown on our promotions page. As published on site, a 50 EUR deposit gives a 50 EUR bonus, for a total of 100 EUR, requiring 3,000 EUR of wagering before cash-out. The bonus must be claimed through the Bonus menu within 3 days of a qualifying deposit and, once claimed, expires after 30 days if the wagering requirement is not met. The welcome bonus is not available to residents of certain countries, including Albania, Armenia, Belarus, Bulgaria, China, Finland, Georgia, Hungary, Indonesia, Kazakhstan, Latvia, Macedonia, Moldova, Myanmar, the Netherlands, the Philippines, Romania, Russia, Serbia, Ukraine and the USA.

We run additional promotions such as Bonus Booster, Free Bonus Money and Free Spins, along with network campaigns like Chicken Royale The Great Escape, Apple Kingdom, Book of Billionaire and Spin Express Football Strike Edition. Any DublinBet casino bonus code or promotion Dublin Bet campaign is subject to its own published terms, which take priority over these general rules where they differ. General conditions apply across all offers: only one bonus may be active at a time, the maximum bet while a bonus is active is 5 EUR, and a bonus is forfeited automatically once the bonus balance drops below 0.10 EUR. Winnings from a DublinBet no deposit bonus carry a withdrawal limit of 100 EUR. Bonuses are limited to one per person, household, computer or IP address and cannot be combined with another promotion.

Game contribution towards wagering varies: slots contribute 100%, video poker 30%, live roulette 15%, live blackjack 10%, table games and live casino games generally 0%, and a named list of slots contributes at reduced or full weighting as set out in our promotions terms. We do not operate DublinBet casino sister sites under this agreement, and any resemblance to other brands does not create shared obligations between operators.

Games and Software

Our DublinBet casino live catalogue and slot library, featuring more than 4,000 slots and thousands of titles overall, are supplied by Microgaming, Visionary iGaming, NetEnt, BGaming, Betsoft, Amusnet, Air Dice, Altente, Gamzix, Booongo and other studios operating under their own gaming licences. We offer live dealer tables streamed from real venues, jackpot games, crash games, video poker and classic table games including blackjack and roulette. We reserve the right to add, remove or restrict access to games at our discretion, including limiting availability of a DublinBet live casino table in specific jurisdictions.

Responsible Gaming

We are committed to promoting responsible play and provide tools such as deposit limits, self-exclusion and account closure options. If you feel your gambling is becoming a concern, we encourage you to contact our support team for guidance and assistance.

Customer Support

Our support team is available via live chat, opened from the chat icon on our site when logged into your account, seven days a week between 08:30 and 01:00 CET. You can also reach us by e-mail at [email protected] for general queries, complaints, data-protection requests and disputed transactions. Support is available in English, French, German and Spanish.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, regulatory requirements or business practices. The English version of these Terms is the legal basis of our relationship with you and prevails over any translated version, including our French, German and Spanish localisations. Continued use of DublinBet online casino services after any update constitutes your acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of Anjouan, and you agree to submit to the exclusive jurisdiction of the Anjouan courts for any dispute arising from your use of our services. By using casino Dublin Bet, you accept that this agreement, together with our licence granted by the Gaming Board of Anjouan under licence number ALSI-142406012-FI, forms the complete basis of our relationship.